Customer Check List Prior To Installation
· Remove all knickknacks from tops of dressers/tables/shelves/desks etc.
· Disconnect and move all computers/TV’s/stereos/electronics.
· Move small furniture, pictures and wall hangings to garage, patio or yard.
· Empty China cabinets, display cases, curios, book cases.
· Move all electronics. Store all valuables and collectibles.
· Remove drawers from heavy furniture items.
· Drain Disassemble and move any water filled furniture/fixtures.
· Break down beds. Remove breakable items (lamps, photos, crystal, etc).
· Have a vacuum cleaner with extra bags for our installers.
· Make certain there is electricity at the property where work is to be done.
Terms and Conditions of Sale
1) No refunds or exchanges on area rugs, remnants, ‘Special Order’ or Non Stock Items. No exceptions.
2) Once carpet has been cut, no refund will be allowed. Carpet may be cut up to 48 hours or more prior to your installation. Once your home has been measured and that you have signed off and paid your invoice, or put down a deposit we will generally cut your carpet. In some cases this may be days or weeks before the installation date that you have selected.
3) Carpet Liquidators Warehouse (hereafter referred to as ‘Company’) has no control over arrival or production dates of special order items. Company will furnish production and ship dates to customer as provided by the mill or manufacturer. Carpet Liquidators does not under any circumstances guarantee arrival or installation dates on special order items until they have been received by our warehouse.
4) Company reserves the right to cancel any order and refund the customer’s deposit in full at any time.
5) Company reserves the right to postpone any installation due to an act of god i.e. inclement weather (wind, rain, etc.).
6) Lifetime labor warranty is only valid if the home is owner occupied. Any form or rental or leased properties are not eligible.
7) Customer must provide 48 hours notice if he/she is planning to postpone an installation. Failure to provide 48 hour notice will result in a missed work/minimum labor fee of $150.00 without exception.
8) Any material not picked up or installed within 120 days of invoice date will be forfeit along with any deposits, or payments unless otherwise stated on the invoice.
9) All ‘Will Call’ orders are to be picked up at Company main location at 5220 S. Pecos, Las Vegas, NV 89120 and must be paid in-full before the material is released. Photo ID will be required for pickup. Will call orders may be picked up Monday-Friday between 10:00 a.m. and 3:45 p.m. and on Saturday between 9:00 a.m. and 11:00 a.m. unless otherwise indicated on the face of this invoice.
10) Overage returns on hard surface materials must be returned to Company no later than 3 days after Job is complete on jobs which Company installs, or 4 days after purchase on ‘Materials Only’ Invoices. Overage returns will be subject to a 25% restocking fee (underlay, tile, laminate, padding, etc.).
11) If the company has sold customer ‘Materials Only’ company assumes no responsibility for installation. Agreement for installation and payment and pickup and delivery of materials is handled by customer and their installer.
12) Company will not be responsible for altering any doors, cabinetry, or other fixtures affected by floor height. Customer acknowledges that these tasks are not within the scope of work and will make arrangements to have this done.
13) Scrap / left over carpet will be returned to Company at 5220 S. Pecos road and disposed of UNLESS otherwise noted on invoice.
14) In the event that a customer provides his/her own measurements and chooses to proceed without Company personnel measuring the area for accuracy, Customer assumes all liability for any additional materials necessary to complete job, in addition to a $50.00 trip charge if the Installer is required to return to our warehouse to collect additional materials.
15) Returned checks are subject to a $50.00 fee. We will aggressively file charges on all checks that are not collected. Once an item is turned over to collections or to the District Attorney Bad Check Unit , customer should assume that the major credit bureaus have been notified of customers default, and Company can no longer take payment. Payment must be made to the appropriate agency.
16) This invoice is a legally binding contract between the customer and the company, Any customer failing to pay in accordance with the terms of this invoice will be liable for any and all fees associated with the collection of owed monies as allowed by Nevada State Law in addition to the amount on the invoice. Company will use any means allowable by law to collect monies owed, including reporting items to all three major credit bureaus, turning items over to collection agency, reporting bad checks to Clark County District Attorney’s ‘Bad Check’ unit for criminal prosecution, as well as civil litigation.
17) Unless otherwise noted on the invoice all requests for “Additionally Insured” certificates will have a 200.00 processing fee added to total invoice amount for each certificate.
18) Company reserves the right to place a lien on any property for which payment in full has not been received or as terms are indicated on the front of this document. Unless otherwise noted Terms are CBD or 50% on order 50% due on completion.
19) Customer acknowledges that while our crews will be as careful as possible and do their due diligence to clean any marks made by the installation process, that some small marks will be made by the installation crew and are a normal part of the installation process and that some light touch up cleaning and or painting along walls and baseboards may be required by the customer and is their sole responsibility. Company cannot and will not be held responsible for damage to custom finishes or wall treatments. Any treatment or finish that would be detrimentally affected by reasonable amount of touching rubbing or leaning required in the normal course of flooring installation should be done after the installation or at the sole risk of the property owner.
20) Company will not be responsible for tuning, adjusting, moving back into place, or otherwise returning to serviceability items which are moved such as big screen TV’s, electronics, pianos, appliances or any other item which easily falls ‘out of adjustment’.
21) Measure sheets/diagrams provided for customer jobs are the property of Carpet Liquidators Warehouse and remain with customer paperwork. Measure sheets are proprietary and are not provided to customer.
22) Company will not be responsible for reconnecting any water or gas lines to any appliance. Furthermore Company will not be responsible for any faulty valves or lines of either type or any damage caused by leakage after appliances are reconnected.
23) Customers that have ‘furniture move’ or ‘Appliance Move’ included, hereby agree to hold Company, sub-contractors, installers, subsidiaries and parent company harmless from any damage that may occur during or as a result of the moving process.
24) In situations where it is not feasible to attain a signature for any reason in lieu of a signature allowing Company to complete the installation will designate Customers acceptance of all Terms and conditions of sale.
25) These Terms and Conditions May change. Company reserves the right to add or modify these terms and conditions at any time without prior notice. A copy of our most current Terms and Conditions of Sale may be found on our website at www.carpetliquidatorswarehouse.com. All Contracts are subject to the Terms and Conditions of Sale as posted at the time and date of this invoice.
Whole Agreement - These terms constitute the entire agreement between Company and the Customer. Neither the customer nor the Company shall be bound by any express, tacit, or implied representation, warranty, promise or the like not recorded herein
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